SHIPPING
Items are shipped out within the first 7-14 business days of receiving your order. Please note everything is made carefully by hand, some pieces taking longer than others. I appreciate your patience and can always expedite orders if need be.
I am a one woman operation (and new full time mama!) so occasionally orders may be backed up due to a sale or large volume of orders at once! Please don’t hesitate to reach out if you need an ETA on your order!
Shipping within the US is $6 for USPS First Class.
RETURNS & EXCHANGES
I take great pride in my work and truly hope you love your jewelry. However, if you are truly unhappy with your purchase, please notify me by email, and we can go from there.
Items may be exchanged if you are unsatisfied with your purchase within 7 days of purchase. Please let me know if you received them as a gift, and when / from whom / where and as long as it is within 7 days of you receiving it, we can go from there.
*there are no returns of exchanges on special orders.
ADDITIONAL
Earring & Necklace Care - To avoid oxidizing your earrings or necklace, do not expose earrings to water, steam, sweat, or store in direct sunlight. Always store jewelry in a dry, sealed bag away from the elements.
All necklaces are made with high quality 14k gold fill or sterling silver chain, wire, and clasps. These necklaces are made to last for years with proper care. Refrain from wearing in the shower, river, ocean, or storing in constant sunlight. However, if worn in the ocean or river just be sure to rinse in fresh water (and dry) directly after!
All metals develop a natural patina over time, and the process will accelerate when exposed to water / steam / sweat on a regular basis. If you like your pieces to remain super shiny, my absolute BEST recommendation would be a jewelry polishing cloth. There are tons of different ones available online, however my favorites are the Sunshine polishing cloths and the Rio Grande polishing pads. They’re super affordable and will wipe off any darkening and renew the piece to its original shine. To use a polishing cloth, simply rub the affected area, making small circles, until renewed to desired shine. Do not re-use polishing cloths that have darkened (it won’t work!). These cloths are good for brass, sterling silver, and 14k gold filled pieces. Do not use on gemstones. There are also resources online for home remedies to remove brass tarnish. Please contact me if you'd like any help or advice on removing tarnish from well-loved brass or sterling silver earrings or if you’d like a single polishing cloth included in your order. I choose to use to use brass, sterling, and 14k gold fill metals because they can always be renewed unlike plated metals!
For the Planet - All of my orders are shipping in recycled paper mailers and some will have a small amount of packing tape. I do my best to source nearly all of my materials from US based companies and local businesses in Humboldt County. I am always seeking good sources of vintage stones/beads, ethically mined & cut stones from the US, recycled metals and textiles, and other found objects that can be turned to jewelry. Please pass any sources or ideas my way if you have them! The more the merrier.
Custom Orders - Please reach out via email if you’d like to discuss some custom design work!
Gift Cards - head over to my shop to find my gift card listing. If you’d like a physical card & box, email me!
Wholesale Inquiries - please send me an email if you're interested in carrying my products!